I've uploaded a page of communication tips to the Integration Training website. Influenced by NVC, somatics and ontological coaching these communication tips will be of interest to anyone... who communicates.
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"Communication is a complex context-dependant and highly individual matter making generic communication tips difficult. There are some however some "rules of thumb" which you may find useful - please hold them lightly and not as absolute. So here are our top 15 communication tips - most of which apply to face-to-face communication, on the phone and on e-mail"
Listen First
Breathe
Say "I..."
Avoid Judgement, Blame, Denial of Responsibility and Comparisons
Separate Facts from Opinions
Be Aware of Emotions
Be Careful with "Feelings" and Who Know Causes Them
Be Aware of Needs and Values
Mind your Mood
Ask for What you Want
Make declarations
Have a Look at What You're Saying
Take Individual Differences Into Account
Listen Some More
Full communication tips article
